FAQ
Frequently Asked Questions before your visit to Elements Spa Gothenburg.
What is your age limit?
16 years old when accompanied by a guardian, otherwise the age limit is 18. This may vary during holiday periods when we may temporarily lower the age limit to welcome younger guests.
What is served at the spa bar?
At the spa bar, you can purchase light meals/snacks and drinks, both alcoholic and non-alcoholic. Food and drinks are not allowed in the pool.
Do you need to shower before bathing?
Yes, it is mandatory to shower before entering the spa.
I’m feeling a bit unwell, can I still go to the spa?
We do not recommend visiting the spa if you are not feeling well, out of consideration for both other guests and yourself.
Is there parking available?
The spa or the hotel does not have its own parking.
Do you have drop-in times?
We accept drop-ins subject to availability, but if you want to guarantee a spot, we recommend booking your time in advance.
How do I find you?
You can find us through the entrance of Clarion Hotel® Karlatornet at Cassiopejagatan 14 in Lindholmen, Gothenburg.
What facilities are available at your spa?
A heated indoor pool, dry sauna, infrared sauna, lounge, and spa bar.
How long can I stay?
The spa time is 2 hours, which means you have access to the spa and changing rooms during this period. You must be changed and ready by the end of your allotted time.
What should I bring with me?
Swimwear and a good mood. If you forget your swimwear, you can purchase it on-site.
Are treatments available at your spa?
Yes, we will be offering treatments. The treatment menu will be presented in the fall.
Do I need to book the spa?
Yes, you need to book your spa visit in advance to guarantee a spot, as we have a limited number of spaces. Spa entry is not included in the hotel room price.
Can you pay with cash?
No, we are a cash-free hotel and spa.
